Official Documents

Terms & Conditions Use of the tealive888 Platform

This document sets out all the terms and conditions governing the use of the tealive888 platform by members in Malaysia. Please read it carefully before registering or using any tealive888 services.

Updated: January 2026  |  Version 3.2
Clear & Transparent Terms Bahasa Melayu For Malaysian Users

Key Highlights of tealive888 Terms & Conditions

Before reading the full document, here is a summary of the most important points every tealive888 member should understand.

Membership Eligibility

Only Malaysian citizens or residents aged 21 and above are eligible to register and use the tealive888 platform. Each member is permitted to hold only one active account. Registration using false information will result in immediate account termination and forfeiture of any existing balance.

Deposits & Withdrawals in MYR

All transactions on tealive888 are processed in Malaysian Ringgit (RM). Deposits are accepted via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. Withdrawals are processed to a Malaysian bank account or eWallet registered in the member's name only — transfers to third parties are not permitted.

Bonus & Promotion Terms

All tealive888 bonuses are subject to the applicable wagering requirements. Bonuses may not be withdrawn as cash without first meeting the relevant wagering requirements. tealive888 reserves the right to modify or terminate any promotion at any time with reasonable notice to members.

Game Rules

All game outcomes on tealive888 are final. Each game has its own rules displayed within the game interface. Members are responsible for understanding the rules before placing any bets. Technical disruptions affecting gameplay will be resolved in accordance with tealive888's dispute resolution policy.

Account Restrictions & Bans

Tealive888 strictly prohibits all forms of fraud, collusion, use of automation software or bots, exploitation of system bugs, and money laundering. Any breach of these prohibitions will result in immediate account suspension and a full investigation before any withdrawal is processed.

Responsible Gaming

Tealive888 is committed to responsible gaming. Members can set deposit limits, loss limits, and session time limits directly from their account dashboard. tealive888 reserves the right to restrict or suspend any member's account that shows signs of problem gambling, in the interest of their wellbeing.


Important: By registering for or using any tealive888 service, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please discontinue use of the tealive888 platform immediately.

Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and tealive888 ("Platform", "We", "tealive888"), governing the use of the website, mobile application, and all services provided by tealive888.

By accessing, browsing, registering for, or using any part of the tealive888 platform, you expressly confirm that you have read, understood, and agreed to be bound by these Terms, along with the Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

Tealive888 reserves the right to modify, supplement, or amend these Terms at any time at our sole discretion. Amendments take effect immediately upon being published on the platform. Continued use of the tealive888 platform following any such amendment constitutes acceptance of the revised terms.


Membership Eligibility

To register and use the tealive888 platform, you must meet all of the following eligibility requirements:

  • Be at least 21 years old at the time of registration.
  • Be a Malaysian citizen or permanent resident currently residing in Malaysia.
  • Possess full legal capacity to enter into a binding agreement.
  • Not prohibited by any law, regulation, or court order from participating in online gambling activities.
  • Register under your own name and not on behalf of another person or legal entity.

Child Protection Notice: tealive888 takes the protection of minors seriously. If we find any member who has registered using false age information or who does not meet the minimum age requirement, the account will be terminated immediately and all balances and winnings will be forfeited without any compensation.

Tealive888 reserves the right to request identity verification documents at any time to ensure compliance with these eligibility requirements. Failure to provide the requested documents within the specified timeframe may result in account suspension or closure.


Account Registration

3.1 One Account Per Member

Each individual is only permitted to have one (1) active account at tealive888 at any time. Creating multiple accounts — whether using the same name, phone number, email address, IP address, or payment method — is strictly prohibited and constitutes a serious breach of these Terms.

3.2 Accuracy of Registration Information

You are responsible for ensuring that all information provided during registration and profile updates is truthful, accurate, and up to date. tealive888 is not liable for any loss or inconvenience arising from inaccurate or outdated information you have provided.

3.3 Password Security

You are solely responsible for keeping your tealive888 account login credentials confidential. Any activity carried out using your login credentials is deemed to have been authorised by you. Please contact tealive888 immediately if you suspect your account has been accessed without your authorisation.


Deposit & Payment Methods

4.1 Accepted Deposit Methods

Tealive888 accepts deposits via the following local Malaysian payment methods only:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost eWallet
  • ShopeePay
  • DuitNow (QR and transfer)
  • FPX Online Banking — Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Public Bank, and other registered local banks

All deposits are processed within Malaysian Ringgit (RM). tealive888 does not accept deposits in foreign currencies. Any attempt to deposit in a currency other than MYR will be automatically rejected.

4.2 Deposit Limits & Processing Times

The minimum deposit at tealive888 is RM 10 and the default daily deposit limit is RM 10,000 unless the member has submitted a complete identity verification request. eWallet deposits are typically credited within 1–5 minutes. FPX deposits may take up to 15 minutes depending on the banking system used.

4.3 Legitimate Source of Funds

By making a deposit at tealive888, you confirm that the funds deposited are from a legitimate source and are not proceeds of any illegal activity. tealive888 complies with Anti-Money Laundering (AML) regulations and reserves the right to request proof of source of funds when required.


Fund Withdrawal

5.1 Withdrawal Terms

Withdrawals may be made once the following conditions have been met:

  • Account identity verification (KYC) has been completed and approved by tealive888.
  • The first deposit must have been wagered at least once before the first withdrawal is permitted.
  • There are no ongoing fraud investigations or terms violation proceedings against the account.
  • All bonus wagering requirements (where applicable) have been fully met.

5.2 Withdrawal Processing Time

Withdrawal requests below RM 5,000 are typically processed within 1 to 3 business days. Requests exceeding RM 5,000 may require additional verification and can take up to 5 business days to process. Withdrawals will only be transferred to a Malaysian bank account or eWallet registered in the same member's name.

5.3 Withdrawal Restrictions

Tealive888 reserves the right to suspend or reject withdrawal requests under the following circumstances: suspicious account activity is detected, identity verification information is insufficient, or there are indications that deposited funds were never genuinely wagered (an attempt to launder money through the gambling platform).


Bonus & Promotions

6.1 General Bonus Terms

All bonuses offered by tealive888 — including welcome bonuses, reload bonuses, cashback, free spins, and special promotions — are subject to specific wagering requirements stated alongside each offer. Bonuses may not be withdrawn as cash until the associated wagering requirements have been fully met.

6.2 Wagering Requirements

The wagering requirement for each bonus is expressed as a multiplier (e.g., 20x means the bonus amount must be wagered 20 times before a withdrawal is permitted). Only bets placed using real money (not bonus funds) count towards fulfilling the wagering requirement, unless stated otherwise in the relevant promotion's terms.

6.3 tealive888's Rights Over Bonuses

Tealive888 reserves the right to:

  • Modifying, suspending, or terminating any promotion at any time.
  • Cancelling the bonus of any member found to be abusing promotions or acting against the intended spirit of an offer.
  • Requiring members to verify the legitimacy of winnings derived from bonus use before a withdrawal is approved.

Note: Each tealive888 promotion has its own validity period. Unused bonuses or unfulfilled wagering requirements that are not completed within the stipulated validity period will be automatically forfeited without notice.


Game Rules

7.1 Finality of Results

All game results on the tealive888 platform — including baccarat, poker, Live Casino, lottery, and all other games — are final and binding. tealive888 will not entertain any appeals based on differing interpretations of the outcome of a round or game hand.

7.2 Technical Disruptions

In the event of a technical disruption, internet connection failure, or server issue during an active gaming session, tealive888 will rely on server records to determine the valid outcome of any bets placed. Should a round fail to complete due to a technical fault on tealive888's end, the relevant stake will be returned to the member's account balance.

7.3 Betting Limits

Every game and table on tealive888 has minimum and maximum betting limits that are clearly set and displayed within the game interface. tealive888 reserves the right to adjust these limits at any time. Eligible VIP members may apply for higher custom betting limits through the tealive888 support team.


Prohibited Activities & Consequences of Violations

The following are strictly prohibited on the tealive888 platform and will result in immediate action, including account closure without refund:

  • Fraud & Forgery: Providing false information, using another person's identity, or falsifying verification documents.
  • Collusion: Colluding with other players to manipulate game outcomes, particularly in Poker and PvP games.
  • Use of Bots & Automation Software: Using any software, scripts, or bots to automate betting actions or exploit system vulnerabilities.
  • Bug Exploitation: Exploiting any bugs, technical errors, or system vulnerabilities to gain an unfair advantage.
  • Bonus Abuse: Registering multiple accounts or using other means to claim the same bonus more than once.
  • Money Laundering: Using the tealive888 platform as a vehicle to launder or conceal the origins of illegally obtained funds.

Tealive888 reserves the right to pursue legal action against any individual found to be engaging in fraud or illegal activities through our platform, and will cooperate fully with the relevant authorities in any official investigation.


Account Security

Tealive888 uses 256-bit SSL encryption technology to protect all data transmitted between your device and tealive888's servers. However, you also share responsibility for keeping your account secure:

  • Use a strong and unique password for your tealive888 account.
  • Do not share your login credentials with anyone, including family members.
  • Log out of your account after each session, especially when using a shared device.
  • Enable two-factor authentication (2FA) where available for an additional layer of protection.
  • Contact tealive888 immediately at support@tealive888.com if you suspect any suspicious activity on your account.

Tealive888 will not be held liable for any losses resulting from a member's own negligence in safeguarding their login credentials.


Privacy & Data Protection

Tealive888 collects and processes members' personal data in accordance with our Privacy Policy, which forms part of this overall Terms agreement. Data collected is used solely for account management, payment processing, service delivery, and regulatory compliance purposes.

Tealive888 does not sell, rent, or disclose members' personal data to third parties for marketing purposes without explicit consent. We only share necessary data with payment service providers, gaming technology suppliers, and regulatory authorities when required by law.

Members have the right to access, update, transfer, or request the deletion of their personal data by contacting the tealive888 privacy team. For more information, please refer to Privacy Policy our complete policy.


Responsible Gaming

Tealive888 is fully committed to the principles of responsible gaming. We provide the following tools and resources to all members to ensure a healthy and sustainable gaming experience:

  • Daily Deposit Limit: Members may set a daily deposit limit from their account dashboard. This limit takes effect immediately and cannot be increased within 24 hours of being set.
  • Session Loss Limit: Set a maximum loss amount you are comfortable with for a single gaming session. The tealive888 platform will notify you when this limit is approaching.
  • Session Time Limit: Set a maximum time limit for each gaming session. You will be automatically reminded when your session is about to expire.
  • Voluntary Break: Members may take a break from the platform for 24 hours, 7 days, 30 days, or a longer period as needed. During a break, access to the account will be fully blocked.
  • Self-Exclusion: For more serious cases, members may apply for a long-term self-exclusion (up to 5 years), which cannot be reversed during the designated period.

If you are concerned about your own gaming habits or those of someone close to you, please visit our Responsible Gaming us or contact the tealive888 support team for appropriate guidance and assistance.


Liability Limit

To the fullest extent permitted under applicable Malaysian law, tealive888 and its directors, officers, employees, and agents shall not be liable for:

  • Any financial losses arising from betting or gaming activity on the tealive888 platform.
  • Service disruptions caused by factors beyond tealive888's control, including internet outages, natural disasters, or cyberattacks.
  • Any indirect, consequential, or punitive losses arising from the use of the tealive888 platform.
  • Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

Tealive888's maximum liability to any member under any circumstances is limited to the amount deposited by that member within the 30 days prior to the liability claim arising.


Amendment of Terms

Tealive888 reserves the right to amend these Terms and Conditions at any time. When material changes are made, tealive888 will notify members via their registered email or in-platform notification at least 7 working days before those amendments take effect, unless the changes are required immediately for security or legal compliance reasons.

Continued use of the tealive888 platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account and withdraw your remaining balance before the amendment takes effect.


Contact Us

If you have any enquiries, complaints, or feedback regarding these Terms & Conditions or any aspect of tealive888's services, please contact us through the following channels:

Support Email
support@tealive888.com
Live Chat
Available 24/7 on the platform
Operating Hours
24 hours, 7 days a week
Support Language
Malay, English, Mandarin

For disputes relating to winnings or game outcomes, please contact us within 72 hours from the date of the incident. Disputes submitted after this period may not be processable due to technical record retention limits.

Final Note: These Terms & Conditions represent the latest version in effect for all tealive888 members starting January 2026. All previous versions are no longer valid and are fully superseded by this document. tealive888 recommends that you save or print a copy of this document for your own reference.


Terms Understood — Ready to Play?

You have now read and understood the tealive888 Terms & Conditions. Register a free account today and begin a safe, fair, and enjoyable online entertainment experience alongside more than 100,000 tealive888 members from across Malaysia.

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